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PIHP General Information

Behavioral health services are available to AmeriHealth Caritas VIP Care Plus (Medicare-Medicaid plan) members through the local prepaid inpatient health plan (PIHP) provider network.

  • Members who get services through the PIHP will continue to receive them according to their plans of care.
  • AmeriHealth Caritas VIP Care Plus will provide the personal care services previously provided by the Department of Human Services (DHS) Home Help program.
  • Other medically necessary behavioral health, intellectual and developmental disability, and substance use disorder services, including psychotherapy or counseling (individual, family, and group), are available and coordinated through the health plan and PIHP.

PIHP contact information

PIHP General Information Line for Macomb County:
Call 1-855-996-2264 (TTY/TDD 711), 24 hours a day, seven days a week. This call won't cost you anything.
We have interpreter services at no cost for people who do not speak English.

PIHP General Information Line for Wayne County:
Call 1-800-241-4949 (TTY 1-800-630-1044), 24 hours a day, seven days a week. This call won't cost you anything.
We have interpreter services at no cost for people who do not speak English.

Call the PIHP general information line about:

  • Questions about behavioral health services.
  • Where and how to get an assessment.
  • Where to get services.
  • A list of other community resources.

Behavioral health crisis information

Behavioral Health Crisis Line for Macomb County:
Call 1-800-273-8255 (TTY/TDD 711), 24 hours a day, seven days a week. This call won't cost you anything.
We have interpreter services at no cost for people who do not speak English.

Behavioral Health Crisis Line for Wayne County:
Call 1-800-241-4949 (TTY/TDD 1-800-630-1044), 24 hours a day, seven days a week. This call won't cost you anything.
We have interpreter services at no cost for people who do not speak English.

Contact the Behavioral Health Crisis Line for any of the following reasons:

  • Suicidal thoughts.
  • Information on mental health or mental illness.
  • Substance use or addiction.
  • To help a friend or loved one.
  • Relationship problems.
  • Abuse or violence.
  • Economic problems causing anxiety or depression.
  • Loneliness.
  • Family problems.

If you are experiencing a life or death emergency, please call 911 or go to the nearest emergency room.

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