Prior Authorization
Prior Authorization Lookup Tool
Except for emergency services, prior authorization is required for certain services (see list below) provided by all providers. The most up to date listing of services requiring Prior Authorization is maintained in the Prior Authorization Lookup Tool.
Prior authorization is not a guarantee of payment. AmeriHealth Caritas VIP Care Plus reserves the right to adjust any payment made following a review of the medical record or other documentation and/or determination of the medical necessity of the services provided.
AmeriHealth Caritas VIP Care Plus has up to 14 calendar days to complete a standard request and 72 hours to complete an expedited request for prior authorization. Once an authorization is processed, the AmeriHealth Caritas VIP Care Plus provider will receive notification via a phone call and a fax alerting them to the organization determination.
Please remember to submit all relevant clinical documentation to support the prior authorization request.
To submit a request for prior authorization providers may:
Medical services (Excluding certain radiology – see below):
- Call the AmeriHealth Caritas VIP Care Plus prior authorization line at 1-866-263-9011.
- Complete one of the following forms and fax to 1-866-263-9036:
- Prior Authorization Request Form PDF
- Skilled Nursing Facilities Prior Authorization Request Form PDF
- You may also submit a prior authorization request via NaviNet.
Radiological Services:
- For the following non emergent outpatient radiological procedures, contact Evolent at 1-888-642-4814 or visit www.radmd.com:
- CCTA
- CT/CTA
- MRI/MRA
- MUGA Scan
- Myocardial Perfusion Imaging
- PET Scan
Behavioral health service requests should be called into the associated prepaid inpatient health plan (PIHP):
- Wayne County: 313-344-9099 (24/7 Crisis Line 1-800-241-4949)
Macomb County: Call the AmeriHealth Caritas VIP Care Plus prior authorization line at 1-866-263-9011Pharmacy Services
For prescription drugs not found on our formulary, an exception can be requested by completing one of the following:
- Request for Medicare Prescription Drug Coverage Determination Form PDF
- To submit electronically, please submit an Electronic Prior Authorization (ePA) through your Electronic Health Record (EHR) tool software, or you can submit through any of the following online portals:
If the request is denied, you can request an appeal on the member's behalf by completing the following:
Services that require Prior Authorization by AmeriHealth Caritas VIP Care Plus (Medicare-Medicaid Plan)
All requests for services are subject to Medicare coverage guidelines and limitations
- All out-of-network services (excluding emergency services)
- All inpatient hospital admissions, including medical, surgical, skilled nursing, and rehabilitation
- Elective transfers for inpatient and/or outpatient services between acute care facilities
- Inpatient services
- Surgery
- Surgical services that may be considered cosmetic, including but not limited to:
- Blepharoplasty
- Mastectomy for gynecomastia
- Mastopexy
- Maxillofacial
- Panniculectomy
- Penile prosthesis
- Plastic surgery/cosmetic dermatology
- Reduction mammoplasty
- Septoplasty
- Gastric bypass/vertical band gastroplasty
- Transplants, including transplant evaluations
- Certain outpatient diagnostic tests
- Radiology outpatient services (authorized by Evolent):
- CT scan
- PET scan
- MRI
- MRA
- MRS
- SPECT scan
- Nuclear cardiac imaging
- Ambulance:
- Elective/nonemergent air ambulance transportation
- Certain types of scheduled, nonemergency ambulance trips
- Home health
- Cardiac and pulmonary rehabilitation
- Speech therapy, occupational therapy*, and physical therapy* provided in home or outpatient setting, after the first visit, per therapy discipline/type
- Durable medical equipment (DME):
- All DME rentals and rent-to-purchase items
- Purchase of all items in excess of $500 in total billed charges
- Prosthetics and orthotics in excess of $500 in total billed charges
- The purchase of all wheelchairs (motorized and manual) and all wheelchair accessories (components), regardless of cost per item
- Medications: All infusion/injectable medications listed on the Medicare Professional Fee Schedule — infusion/injectable medications not listed on the Medicare Professional Fee Schedule are not covered
- Pain management — external infusion pumps, spinal cord neurostimulators, implantable infusion pumps, radiofrequency ablation, and injections/nerve blocks
- Nutritional supplements
- Hyperbaric oxygen
- Religious Non-Medical Health Care Institutions (RNHCI)
- All "miscellaneous", "unlisted", or "not otherwise specified" codes
- All services that may be considered experimental and/or investigational